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Client Relations Associate (CRA) - Intern
Internship Remote / Online Unpaid (Certificate + Permanent Job Offer based on performance)
WebKaro is seeking a highly professional Client Success Intern to be the bridge between our company and our clients. You will not be doing any IT work; instead, you will ensure our clients are happy, answer their general queries, provide project updates, and help us get more business through referrals and upselling. This is an unpaid internship, but exceptional candidates who show great client handling skills will be offered a permanent full-time role (PPO) after the internship, along with a Certificate and LOR.
What you'll do
- Act as the primary point of contact for clients and provide regular project updates.
- Ensure clients are highly satisfied with WebKaro's digital services.
- Collect positive testimonials, reviews, and case study material from happy clients.
- Ask satisfied clients for referrals to generate new business leads organically.
- Pitch additional digital services (upselling) to existing clients.
What we're looking for
- Exceptional communication and relationship-building skills.
- Polite, patient, and highly professional phone and email etiquette.
- Strong organizational skills to keep track of multiple client projects.
- Basic understanding of digital services (to explain things simply to clients).
- Ability to handle client feedback smoothly and maintain a positive brand ima
Not sure yet?
Ask us anything about the role, team, or process before you apply. We reply personally.